HDFC Bank has completed its first full financial year after merging with HDFC. With the integration phase now behind, the bank is focusing on growth and transformation.
As per a report by CNBC-TV18, in FY25, the bank’s deposits grew 2.5 times faster than its loans. This helped bring down the credit-to-deposit ratio to 96 per cent, from around 110 per cent at the time of the merger. Managing Director and CEO Sashidhar Jagdishan shared this update with shareholders during the Annual General Meeting.
According to the CNBC-TV18 report, Jagdishan said the bank now commands an 11 per cent share of total banking deposits in India.
Loan book to grow in line with system in FY26
The bank deliberately slowed loan growth in FY25 to focus on strengthening its balance sheet post-merger. However, it now aims to grow its loan book in line with the banking system in FY26 and beat the system growth in FY27, according to CNBC-TV18.
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“We are focused on taking singles in the year that concluded and are now positioned to go for the boundaries,” Jagdishan said, using a cricketing analogy to describe the bank’s cautious yet strategic approach last year, writes CNBC-TV18.
According to CNBC-TV18, Jagdishan highlighted that maintaining low levels of bad loans remains a core strength of HDFC Bank. He said the bank has weathered multiple business cycles while keeping its asset quality strong.
Generative AI to power next phase of customer service
Over the past four years, HDFC Bank has invested heavily in its technology infrastructure. It is now preparing to roll out new digital tools, including Generative AI, to enhance customer service and operational efficiency.
Jagdishan described this as the bank’s “most transformative phase yet.
HDFC Bank eyes further expansion
The bank added more than 700 branches during FY25 and plans to continue expanding its presence across India. According to CNBC-TV18, the CEO said that the merger synergies, strong deposit mobilisation, and an improved credit-to-deposit ratio will support future growth.
HDFC Bank is scheduled to announce its financial results for the first quarter of FY26 on Saturday,
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