Following raids conducted by the Bureau of Indian Standards (BIS) at warehouses of major e-commerce players, including Amazon and Flipkart, Amazon has issued a statement reaffirming its commitment to product compliance and customer safety.
The raids, carried out under the supervision of the consumer affairs ministry, led to the seizure of thousands of uncertified consumer goods. On March 7, BIS officials raided an Amazon warehouse in Lucknow, confiscating 215 toys and 24 hand blenders that reportedly lacked mandatory BIS certification. A similar operation in February at Amazon’s Gurugram facility saw the seizure of various uncertified items, including 58 aluminium foils, 34 metallic water bottles, 25 toys, 20 hand blenders, 7 PVC cables, 2 food mixers, and a speaker.
In response to the development, Amazon said, “We require sellers of all products to comply with applicable laws, regulations and Amazon policies. We ensure our selection meets industry-accepted standards, and we develop innovative tools to prevent unsafe products from being listed. We take actions to maintain a safe selection for our customers, including removing noncompliant products, and outreach to sellers, manufacturers, and government agencies for additional information, when appropriate.”
ALSO READE-commerce under fire; uncertified products seized in BIS raids on Amazon, Flipkart warehouse
The BIS has intensified its crackdown on uncertified products to ensure that all items sold in the Indian market meet safety and quality standards. The consumer affairs ministry has emphasised that e-commerce platforms must take proactive steps to regulate listings and prevent the sale of noncompliant goods.
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