Tata Consultancy Services (TCS) has collaborated with Salesforce to help customers in the manufacturing and semiconductor industries harness the power of artificial intelligence (AI) to drive business value.
As part of this initiative, TCS has launched three programmes designed to support customers in these industries. These include the Semiconductor Sales Accelerator, which leverages data-driven insights to boost sales; Seller for the Future, which provides near real-time insights, predictive analytics, and personalised recommendations; and Digital Field Service, which equips field technicians with real-time information, predictive maintenance insights, and optimised scheduling.
According to TCS, one of the primary challenges organisations face in adopting AI is unlocking the full value of their data. This is particularly true for large organisations, where data is often stored in unstructured silos.
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The collaboration between TCS and Salesforce seeks to address this challenge by combining their respective strengths to digitally transform the way customers in the manufacturing and semiconductor industries sell and service their products.
TCS boasts over two decades of experience in the semiconductor industry, spanning research, architecture, design, manufacturing, assembly, and advanced packaging.
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