Swiggy, Zomato operationalise new payments methods on their apps

New payment methods have been operationalised on the mobile applications of Swiggy and Zomato’s Blinkit. These features were announced earlier but are now visible on the respective apps.

Swiggy now provides an option to pay via Swiggy UPI. The company had announced the feature in August, to simplify the payment mechanism on their platforms. With this feature, users would not be required to go to another app to make the payment via UPI. They will only be required to enter the UPI PIN on the Swiggy app.

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For this, the users would just need to activate Swiggy UPI and link their bank account. This would also work while paying for orders via Instamart, etc.

Meanwhile, Zomato has integrated its wallet Zomato Money with its quick commerce arm, Blinkit. The option is now available on the app’s homepage.

Zomato Money is a collection of digital wallets that can be used to order food, as well as, eat out using the app. Now, it can also be used to pay for groceries and other items via quick commerce.

The feature was already available on Zomato’s main app. The money added can be used for up to 4 years from the date of addition. It cannot be transferred to a bank account.

Last year, the company had announced that users can add their balance amount, on cash on delivery orders, to their Zomato Money account.

“For cash on delivery orders, finding exact change can sometimes be inconvenient. Starting today, our customers can pay delivery partners in cash, and ask for the balance amount to be added instantly to their Zomato Money account. This balance can be used towards future delivery orders or dining out,” Goyal said in a post on social media platform X.

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Notably, Zomato had received the licence from the Reserve Bank of India (RBI) to operate as an online payment aggregator in January 2024. In May, it had decided to voluntarily surrender the certificate of authorisation.

“At Zomato, we do not see ourselves having a significant competitive advantage against the incumbents in the payments space and hence we don’t foresee a business in payments space as commercially viable for us,

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