– By Siddharth Sharma
The Indian aviation sector is witnessing a remarkable transformation driven by digitalisation and the need for enhanced passenger experiences. As the nation prepares to handle 1 billion trips annually, the need to implement technologies that can accommodate this growth while ensuring safety and convenience is now more than ever.
Just a decade ago, travellers going on a two-hour domestic flight were required to arrive at the airport two to three hours before time. This meant encountering long lines for boarding passes, identification checks, baggage submission, and security clearance – each step draining the excitement from the journey before it even began. However, digital advancements like facial authentication technology and Decentralized Digital Credentials have revolutionised airport operations, allowing travellers to move seamlessly from entry checks to boarding in a matter of minutes. Passengers can now conveniently create their Verified Credentials from home, share their travel details with the origin airport, and arrive fully travel-ready. This seamless process enables quick passage through security and boarding gates, minimizing the need for physical documents and reducing congestion.
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As airports increasingly embrace digital innovation, India is now positioning itself to lead the world with its vision of a fully biometric-enabled and contactless airport experience.
The rise of Biometric usage
The adoption of digital identity and biometric validation in India has seen rapid growth. 24 airports now use this technology, covering nearly 90% of the country’s air travel volume. This advancement is enhancing efficiency and reducing stress for travellers, allowing them to move from entry to boarding in just minutes. Globally, countries like the USA, Australia, the UK, and China have already embraced contactless biometric solutions at airports, enhancing the passenger experience. The younger generation (under 25), in particular, is increasingly turning to digital solutions,
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