Will Zomato ‘serve it’ to Swiggy, Zepto with launch of ‘Bistro’? Know more about this ‘new-age canteen service’

The quick food delivery space is witnessing intensifying competition with players like Zomato, Swiggy, Zepto, all putting in their best foot forward to have an edge over the other. The most recent in this race is Zomato-owned Blinkit launching ‘Bistro’, a 10-minute food delivery app. Bistro opens up a wide range of use cases that were hitherto not getting adequately addressed through Zomato’s own food delivery app. 

Blinkit released Bistro on the Google Play Store platform on December 6, 2024 with plans for roll-out on Apple’s iOS soon. It aims to provide “snacks, meals and beverages delivered in just 10 minutes”. The announcement came only a day after Zepto said it is launching a separate app for Zepto Cafe, driven by the success of that unit. 

Also ReadDemand a worry for consumer goods: Can Q3 offer hopes of revival

What is Bistro? 

Also Read Blinkit enters quick food delivery market with Bistro Cloud kitchen operator Rebel Foods raises $210 million round led by Temasek Zomato launches ‘Recommendations from Friends’ feature for personalised food discovery Magicpin spices up food delivery with local focus

Zomato’s wholly owned subsidiary Blink Commerce Private Ltd recently launched a new app called Bistro that offers delivery within 10 minutes of convenience food items across hot & cold beverages, shakes & juices, snacks & fast food, value meals and deserts, amongst others. The app offers low-ticket value fresh meals from self operated kitchens. The offering, said JM Financial, seems to be broadly similar to Zepto Café, which per media reports, recently crossed 30k order per day despite limited operations. However, there are a few operational differences such as: a) Bistro kitchens are being operated in locations different from Blinkit dark stores, and b) food selection is limited to instant foods but includes Zomato Everyday meal offerings. While the Bistro service is currently available only in Gurgaon, it may soon be expanded to high density micro markets in Tier 1 cities.

Was there a genuine need for Bistro? According to an analysis report by JM Financial, Even as Zomato’s primary food delivery app aggregates food supply from a wide range of organised restaurant partners, however, despite several attempts in the past, the aggregator was finding it difficult to penetrate food consumption happening in canteens or unorganised food stalls/outlets.

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