Food delivery major Zomato on Tuesday launched an accelerated safety response programme that can automatically detect crashes through the delivery partner app. When a crash is detected, the app will immediately trigger an emergency call to Zomato’s central response system, which would then dispatch an ambulance to the delivery partner’s location.
The company said that this would eliminate the need for manual intervention and “potentially save critical time in emergency situations”.
Zomato said that it has also trained 44,985 delivery partners as of September 2024 in emergency first aid, basic life support and CPR.
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The launch took place at the company’s “Sustainability and Inclusivity: Role of the Platform Economy” conference in New Delhi.
At the conference, Union Minister Nitin Gadkari said that food delivery economy is very important for India as it generates large-scale employment.
The Road Transport and Highways minister said that at present India has 7.7 million delivery workers and this number is likely to touch 25 million by 2030.
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“Giving employment to 2.5 crore youths of this country is really a big thing for the country…The most important priority for all of us is to create jobs,” he said.
Gadkari said that in India, 45 accidents and 20 deaths take place per hour. The maximum lives lost are between the age bracket of 18 to 45.
“The two-wheeler deaths are 80,000…and deaths due to non-usage of helmet is 55,000,” he said, adding that 10,000 deaths take place due to driving on the wrong side.
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