The Department of Pension and Pensioners’ Welfare (DoPPW) has issued new guidelines to help government employees who are unable to submit their pension forms due to health challenges.
The updated instructions provide a clear process for handling such cases, ensuring that employees and their families do not face unnecessary delays in receiving pension benefits, according to an Office Memorandum shared by the DoPPW, which comes under the Ministry of Personnel, Public Grievances and Pensions.
The government has issued instructions for processing pension claims for employees who are physically or mentally unable to submit the required pension forms. These guidelines were initially issued on 28th October 2022 but are being reiterated due to reports that the provisions are not being consistently followed.
“It is noticed that the above provisions are not being followed strictly by Ministries/Departments and grievances are being received from retired Government servants/family members,” the OM said.
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The guidelines, based on the CCS (Pension) Rules, 2021, outline the process for obtaining pension claims in such cases. It clarifies that the claims should be processed under specific rules (Rule 57(3) for initial claims and Rule 59(2) and Rule 80(5) for further processing).
The DoPPW has urged all Ministries and Departments to ensure these guidelines are followed correctly.
They are also asked to bring the provisions to the attention of the personnel handling pension-related matters in their offices, including subordinate offices, to avoid any further grievances.
The guidelines are aimed at ensuring a smooth and timely pension process for government employees facing health issues, and all concerned authorities have been reminded to comply with these procedures to prevent any delays or complications.
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