JSW MG launches AI chatbots customer buying experience

In collaboration with Google Cloud, JSW MG unveiled two AI chatbots, using Riafy (an AI app developing company) named as Avira and Vir, to improve customer interactions and service. The chatbots powered by Google Cloud’s PaLM 2 technology, a large language model developed by Google, will be available on various platforms, including the MG website, WhatsApp, the Evpedia website, and Evpedia WhatsApp.

The chatbots Avira and Vir: Details

These chatbots are designed to personalise responses based on customer preferences and history, providing real-time support that boosts satisfaction and trust. With multilingual capabilities, these chatbots offer natural and dynamic conversations, learning from each interaction to become more intuitive and effective over time.

Avira and Vir

Also Read Alchemyst AI raises $300K to drive AI-powered digital workforce solutions CCPA directs Ola cabs to provide refund options to its consumers Welspun Corp bags order from Middle East for supply of coated LSAW pipes and bends for sour service Meet the woman behind MS Dhoni’s successful Rs 800 crore business empire. No, it’s not his wife Sakshi. She is…

Avira aims to improve the car-buying experience by offering a highly interactive and personalised journey. Available through text and voice on the JSW MG Motor website and WhatsApp, Avira helps answer questions about JSW MG cars and resolves inquiries quickly. Using advanced generative AI, Avira provides human-like interactions for a smooth and engaging experience for potential car buyers.

Vir focuses on providing users with in-depth information about electric vehicles. Accessible through the Evpedia website and WhatsApp, Vir acts as an expert guide, educating customers about the latest developments in the EV world. By offering detailed insights and easy access to important information, Vir helps customers make informed decisions about electric vehicles.

Also ReadPorsche 911 GT3 gets updates to celebrate 25th anniversary

Commenting on the launch, Satinder Singh Bajwa, Chief Commercial Officer, JSW MG Motor said, “We continue to leverage technology to redefine customer engagement and operational excellence. In collaboration with Google Cloud, the launch of Avira and Vir marks a significant milestone in our journey to enhance consumer experience.”

“We are excited about this collaboration with JSW MG Motor India as they embark on a journey to innovate and reimagine their consumer experience by leveraging our AI platform.” said Bikram Singh Bedi,

 » Read More

Related Articles

The Evolution of Gurgaon’s Real Estate: How Dwarka Expressway is leading the way

With rising demand and consistent price appreciation, Gurgaon’s real estate market is on a strong growth trajectory. Its prime location, excellent connectivity, and world-class infrastructure make it a preferred choice for homebuyers and investors alike. The Evolution of Gurgaon Real Estate Infrastructure Gurgaon has long been a pioneer in shaping India’s luxury real estate market

Fixed Deposit: Make the most of current FD rates before they start falling

Fixed deposit (FD) rates are currently looking pretty attractive. If you’ve been thinking about parking your savings in guaranteed return investment schemes and earn decent returns, this might be the best time to do so. Banks are currently offering interest rates as high as 8% on FDs, with smaller banks pushing the envelope even further.

FPIs’ incessant selling continues; withdraw Rs 7,300 crore from equities in a week

The exodus of FPIs from the Indian equity markets continued unabated, as they withdrew over Rs 7,300 crore (about 840 million) in the first week of this month due to global trade tensions, with the US imposing tariffs on countries such as Canada, Mexico, and China. This came following an outflow of Rs 78,027 crore

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Stay Connected

0FansLike
0FollowersFollow
0SubscribersSubscribe
- Advertisement -

Latest Articles

The Evolution of Gurgaon’s Real Estate: How Dwarka Expressway is leading the way

With rising demand and consistent price appreciation, Gurgaon’s real estate market is on a strong growth trajectory. Its prime location, excellent connectivity, and world-class infrastructure make it a preferred choice for homebuyers and investors alike. The Evolution of Gurgaon Real Estate Infrastructure Gurgaon has long been a pioneer in shaping India’s luxury real estate market

Fixed Deposit: Make the most of current FD rates before they start falling

Fixed deposit (FD) rates are currently looking pretty attractive. If you’ve been thinking about parking your savings in guaranteed return investment schemes and earn decent returns, this might be the best time to do so. Banks are currently offering interest rates as high as 8% on FDs, with smaller banks pushing the envelope even further.

FPIs’ incessant selling continues; withdraw Rs 7,300 crore from equities in a week

The exodus of FPIs from the Indian equity markets continued unabated, as they withdrew over Rs 7,300 crore (about 840 million) in the first week of this month due to global trade tensions, with the US imposing tariffs on countries such as Canada, Mexico, and China. This came following an outflow of Rs 78,027 crore

Co-working spaces boom in small towns

In December last year, Andhra Pradesh chief minister N Chandrababu Naidu, in a bid to boost employment opportunities for women, ordered state officials to facilitate development of co-working spaces and “neighbourhood working spaces”. By the end of 2025, Andhra Pradesh aims to set up 1,50,000 seats in co-working space centres in government and private buildings.

India most expensive market: Valuation guru Aswath Damodaran

By Ananya Grover The Indian stock market is the most expensive and no amount of “hand-waving” can justify the story of paying 31 times earnings, 3 times revenue and 20 times EBITDA, in the aggregate, for Indian companies, believes valuation guru Aswath Damodaran. The New York University finance professor, in a recent blog post,  noted